Intelligence that improves customer service
Our technology uses AI to analyze data and provide valuable insights, helping to improve the customer experience and conversion rates.
Our technology uses AI to analyze data and provide valuable insights, helping to improve the customer experience and conversion rates.
According to a report by Sebrae (Brazil), released by FecomercioSP (São Paulo Brazil) in 2019, 85% of Brazilian companies have never carried out after-sales.
Additionally, 70% don't even have a record of their customers, while 94% have never used digital technologies to monitor buyers.
With Verdesk, it is possible to centralize all relevant information about customers in one place, making it easier for attendants to access the history of interactions and offer a more personalized and efficient service. You monitor your team's work on an intuitive and easy-to-use interface.
The sales process doesn't have to be complicated, with multiple stages and extensive training required for the team to hit their target. Simplify the process with Verdesk, consult the history of each client, filter leads by responsible party, create observations, and schedule contact alerts.
Build customer loyalty and don't be part of the 85% of Brazilian companies that have never carried out post-sales activities. Verdesk has a cyclical post-sales process where you can control the frequency of contacts, leveraging feedback and strengthening the relationship with your customers.
No more forgotten leads and lost information. With Verdesk, you unify your follow-ups, from lead capture to post-sale, gain agility by setting up contact alerts, and automate administrative activities.
See in a single timeline the customer's conversation and journey until completing the sales process. Plug in all the customer touchpoints and arm your salesperson with so much information that it will be difficult not to close the sale.
Take control of your sales process with reports and dashboards to manage your operation. Track the main reasons for non-sales and control the level of qualified leads to make the best decisions.
Have a quick view if your sales team is meeting all demand or if it is behind schedule. Don't let customers wait for an answer.
Set up the contact time for your sales cycle for each lead. Create custom tags and data.
Record internal observations and ensure the team follows up with all necessary adjustments and guidance.
Guide post-sales by contact cycles. Easily schedule follow-up for all your sales activities. Never forget to do the follow-up again.
Generate important information for your sales team. Integrate the entire customer journey with our API.
With Smart Filters, you can extract the necessary information to create targeted lists and personalize your communications.
See in one place the entire history of calls, emails, messages and internal notes associated with each contact.
Visualize your progress and sales goals in a visual way. Manage team productivity with detailed reports of activities and communications.
See automatic indicators as your closing revenue evolves and get a forecast for the next months.